Privacy Policy
K Smart Mobile Shop (“we”, “us”) respects your privacy. This policy explains what information we collect when you contact us or visit our stores and website, and how we use it.
Information we collect
- Contact details you give us — name, phone number and email — when you enquire, book a visit or request service.
- Purchase and service records needed to provide warranty, EMI, exchange and repair services.
- Basic, non-identifying website usage data (such as pages viewed) to improve the site.
How we use your information
- To respond to enquiries and provide the products and services you request.
- To process warranty, EMI, exchange and repair requests with the relevant partners.
- To send you offers or updates only where you have asked us to.
Sharing
We do not sell your personal information. We share it only with service partners (such as banks for EMI or brands for warranty) strictly as needed to complete what you’ve asked for, and where required by law.
Data retention & security
We keep records only as long as necessary for the purposes above and to meet legal obligations, and we take reasonable measures to protect them.
Your choices
You can ask us to access, correct or delete your personal information, or to stop sending you marketing messages, at any time by contacting care@ksmartmobile.in.
Contact
Questions about this policy? Email care@ksmartmobile.in or call +91 80876 95569.